Refund and Returns Policy

At Xtransfer Private Limited, we are committed to delivering high-quality digital services tailored to your business needs. Due to the nature of our offerings as intangible and instantly delivered services, we maintain a strict no-refund policy. Please review the following terms carefully:


Non-Refundable Nature of Our Services

  • Digital Product Delivery: All of our services, including subscriptions and development features, are delivered digitally and are therefore non-returnable.

  • Free Trials (If Offered): Where applicable, we may provide trial periods to help users evaluate our services before subscribing.

  • Automatic Renewals: Subscription renewals are billed automatically and are non-refundable. Please ensure you cancel any subscriptions before the renewal date if you do not wish to continue.


Support & Resolution

Your satisfaction is important to us. If you face any issues while using our services:

  • Technical Support: Our team is available to assist with any technical difficulties or usage concerns.

  • Billing Concerns: For suspected billing errors or duplicate payments, please contact us for a prompt review.


Exceptions

Refunds will only be considered under exceptional circumstances, such as:

  • Duplicate payments

  • Verified technical errors during the payment process

In such cases, please contact our support team within 7 business days of the transaction.


Contact Us

For any questions or assistance, please reach out:

Email: admin@xtransfer.com.pk
Phone: 0329-8383528